Email Configuration


In this article we will be showing you how to configure your email account on your iOS or Android device.

Before being able to do this, you will need to have an active mailbox for your domain. Instruction on how to do this are here.

You will need to have the details for your mailbox account to hand, including your username, password and the server name.


On your iPhone/iPod/iPad, tap the Settings icon in the menu.

Then go to Mail, Contacts, Calendars.

iOS email set up

Then tap Add Account, followed by Other.

iOS email set up

After that, tap Add Mail Account.

iOS email set up

Next enter your name, email address and email password. You do not need to fill in the description, it will be filled in automatically.

iOS email set up

Once you have entered your details, tap Next.

You will then need to enter the server details.

For the Incoming Mail Server enter the required information;

For the Outgoing Mail Server enter the required information;

Once you have entered all of your details, tap Next. If there are any errors, review and correct your details.

Tap Save to complete the setup, you should then be able to send and recieve emails from your device.

iOS email set up


These instructions are on the Samsung S9 but the set up is similar on all Android devices.

Go to settings.

Select Accounts and backup, then Accounts.

Go to + Add Account.

Tap Email.

android email set up

Select Other.

Enter the Email address and Password.

android email set up

Tap Sign in at the bottom right of the screen.

If you are directed back to the accounts screen and your email account is displayed with (New) besides it, then your email account is set up.

If not then you will be required to enter further details.

When prompted to Select account type we recommend IMAP.

android email set up

Then enter the required information;

android email set up

Then again enter the required information;

android email set up

Tap Sign In at the bottom right of the screen.

Your account should now be ready to use.

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